420 Sale: Frequently Asked Questions

Our 420 vaporizer sale begins Wednesday, April 14th at Midnight (Tuesday 13th at 11:59 PM EST), and ends on Tuesday, April 23rd at 11:59 PM PST.

These will be our lowest prices of the year!

View all our 420 deals.

You can see all the 420 deals on our 420 Roundup page.

Once the sale starts on Wednesday, April 14th at Midnight (Tuesday 13th at 11:59 PM EST), you can shop all deals directly on our official sales page.

Yes, our signature freebies are included during the sale.

• All vaporizers have a gift card, herb stash, or both!
• You’ll receive free (US) shipping with any purchase over $25.
• Your purchase is covered by our 100% Satisfaction Guarantee. Click here to read more.

Most of our vaporizer selection will have the best prices of the year along with some accessories.

You can view all our 420 vaporizer deals here.

No! Enjoy all our 420 discounts without memorizing any annoying codes - sale prices automatically flow to your shopping cart!

Yes! You can use as many POTV gift cards as you’d like during the sale.

Simply add your gift card code(s) at checkout. If you have multiple gift cards, you can apply all of them at checkout.

Please see our Gift Card help page for more information.

We don’t price match with other stores. Instead, we offer a complete experience, with a unique guarantee. When you purchase a vape from us, you’ll also receive:

• Free 1-3 day shipping
• A free gift card for future purchases, a herb stash, or both (depending on the vaporizer).
• World-class customer service and support
• Full warranty coverage
• Our Hassle-Free Returns Guarantee**

**If, for any reason, you’re not satisfied with your purchase, return it to us for a full refund within 14 days of receiving your order, or, better yet, consult with our team for expert advice. This applies even if it’s used - how else would you know if you like it?

We partner with manufacturers to offer the best deals possible and the lowest prices we can. You won’t find a better price in our store at any other time of the year.

The best way to keep up to date with our sale and all of our discounts is by subscribing to our newsletters.

We’ll send you a reminder before the sale begins, and get you up to speed on our top deals. As a member of our newsletter community, you’ll continue to receive valuable content, and be the first to hear of any future deals.

Our unique 100% Satisfaction Guarantee applies to our 420 Sale. This means that if you are not satisfied with your purchase, you can return your purchased vaporizer, even used, and exchange it for another model, or return it for a refund or store credit, as long as you reach out to us within 14 days after delivery.

For more details, please visit our official returns page.

If for any reason you are not fully satisfied, you can return your vaporizer, even if used, for a full refund, store credit, or for an exchange to an entirely different vaporizer if you contact us within 14 days after your order was delivered.

For more information, please visit our returns page.

Absolutely - it’s the only way to truly know if you like it! We want you to be more than happy with your purchase from Planet of the Vapes.

You can see all details on how to initiate a return here.

If your return falls out of our 14 day guarantee period, you will need to follow our normal guarantee policy.

For more information, please contact one of our vape experts through this link.

As 420 is one of our biggest sales of the year, we try to offer the best prices we possibly can! We work closely with the manufacturers to offer great discounts, for a limited time.

To allow this time to be special, as well as staying within the pricing guidelines set forth by our manufacturers, we cannot offer these prices on previous purchases.

There are currently no shipping delays, however, we can’t guarantee delivery times.

You can track your order here or view our Shipping Policy here for more details.

We currently offer Free Expedited Mail Shipping for portable vaporizers and some desktops ship via ground. For more info on our Shipping Policy, click here.

You can see the status of your order here.

The e-mail you received with the tracking number was generated after the label was created. Rest assured that your package is on its way. We appreciate your patience - please allow up to 3 business days for the tracking to be active.

We are shipping all orders via Expedited Mail. Packages generally arrive within 5 business days, but we are not responsible for carrier delays.

If you paid extra for shipping and your package does not arrive within the guaranteed time frame, we will issue you a shipping refund.

We strive to ship all orders received before 1 PM (EST) the same day. We ship from our warehouse in PA. Orders not shipped the same day will be shipped the following (business) day. We will contact you if for some reason there are any delays.

Currently, we ship to the US through our US website and to Canada through our Canada website.

We also offer international shipping in selected countries. Please select your country at checkout for pricing and availability.

The best way to reach us is through this form. You can also message us directly at hello@planetofthevapes.com.

We’re here for you! Although we may experience a higher volume of tickets due to the holidays, we’ll make sure we take care of you!

If you bought a gift card or got one for free with your order, it should have arrived at the email address you used at checkout. We do not ship physical gift cards.

Your gift card will be in a separate email. Search in your e-mail for:

“Planet Of The Vapes Gift Card”

If you do not see your gift card, please check your spam folder.

Our Gift Card help page has instructions on where to find your gift card and how to use it. Don’t worry if you can’t find it in your inbox. Just contact us here and we’ll resend it to you!

Copy the code that you received in your gift card email, and paste it into the coupon box at checkout. That’s it!

You can view our full guide on how to use your gift card here.

Yes - isn’t that great?! All you have to do is enter both of your gift card codes at checkout.

For more instructions on how to use your gift card, click here.

Unfortunately not. The gift card included in your order is meant to be used with a future purchase.

We hope that you understand, and see you return to use it! It will come in handy for an accessory or spare part that you may need in the future.

If you bought a gift card or got one for free with your order, it should arrive at the email address you used at checkout. We do not ship physical gift cards.

Your gift card will be in a separate email with a subject line similar to this:

“Your $15 Planet Of The Vapes Gift Card”

If you do not see your gift card, please check your spam folder.

Our Gift Card help page has instructions on where to find your gift card and how to use it. Don’t worry if you can’t find it in your inbox. Just contact us here and we’ll resend it to you!

If you do not see your gift card, please check your spam folder.

Or search in your e-mail for:

“Planet Of The Vapes Gift Card”

Our Gift Card help page has instructions on where to find your gift card and how to use it. Don’t worry if you can’t find it in your inbox. Just contact us here and we’ll resend it to you!

We want to help you find the best vaporizer for you! That’s why we have many resources available to help you make that decision. 

Check out our recently updated Best 2021 Vaporizers Guide with categories to help you find the best fit.

We’ve also written in-depth reviews and vaporizer guides of the products we carry, designed to help you find the right vape for you. 

But that’s not all! We have an amazing team of vaporizer experts behind the scenes that will help you find the best vape for you! Simply send us a message at hello@planetofthevapes.com and tell us a little bit about what you’re looking for. 

Vapes are our passion, and we’re here to help you find the best fit according to your needs!