We want you to be more than happy with your purchase from Planet of the Vapes, we want you to be thrilled! If for any reason you are not fully satisfied, you can return your purchased items, even if used, for a full refund or store credit within 14 days. Unopened, unused merchandise can be returned within 30 days.
Please note: at this time, our easy return policy applies to US customers only.
Free Canadian Shipping
FREE expedited shipping on orders of CAN$69.99 and above
Planet of the Vapes offers free shipping on all orders over CAD $69.99 within Canada. (visit our US store for US and international shipping options.
All vaporizers are shipped with expedited shipping, which takes between 2-7 days to arrive (depending on where you are located). Express and Overnight options are available at low rates.
For more details on shipping, see this page. Track your existing order status here.
The POTV Experts are here to help
Our team of friendly experts is happy to answer any questions you may have. Whether it’s related to your order or if you are looking for advice on which vaporizer best suits your needs, don’t hesitate to reach out any time. The preferred and fastest way to get in touch with us, is via our customer support desk.
Visit the POTV-Blog for the latest vaporizer reviews, user guides, comparisons and more.