LOWEST PRICES OF THE SEASON

Our Black Friday and Cyber Monday (BFCM) vaporizer sale begins Thursday, November 7th, at 11:59 PM EST, and ends Monday, December 2nd at 11:59 PM EST!

These will be our lowest prices of the year and our most extended BFCM Sale ever!

View all our Black Friday and Cyber Monday deals.

All the Black Friday and Cyber Monday vaporizer deals are on our 2024 Roundup page

Once the sale starts on Thursday, the 7th, at 11:59 PM EST, you can shop all deals directly on our official sales page.

Yes, our signature freebies are included during the sale.

• All vaporizers have a gift card, herb stash, or both!
• You’ll receive free Canadian shipping with purchases over $99.95 before taxes.
• Your purchase is covered by our Extended 100% Satisfaction Guarantee. Click here to read more.

During this time, you can expect the most competitive prices of the year on most vaporizers, as well as some great deals on accessories.

You can view all our Black Friday and Cyber Monday vaporizer deals here.

All our deals will remain the same during the entire sale.

To see all our deals and dates, don’t miss our 2024 roundup page

No! Enjoy all our Black Friday/Cyber Monday discounts hassle-free. Sale prices automatically apply to your shopping cart without the need to remember or input annoying codes

Yes! You can use as many POTV gift cards as possible during the sale.

Simply enter your gift card code(s) at checkout. If you have multiple gift cards, you can apply all of them at checkout.

Please see our Gift Card help page for more information.

We don’t price match with other stores. Instead, we offer a complete experience with a unique guarantee. When you purchase a vape from us, you’ll also receive the following:

• Free Canada shipping on all orders over $99.95 (before tax).
• Free bonus gift card, which we are happy to disable & refund you for after your order is placed .
• Free tightvac storage container
• An extended 14-day Sat Guarantee that allows any order to be returned within 30 days of receiving it for a refund, store credit, or an exchange if you are not fully satisfied!
• Our reputation for world-class customer service will stay with you every step of the way, both before, during, and after the sale. We build personal relationships here with our customers.

**Our 14-Day Satisfaction Guarantee has been extended until January 15th. Any vaporizer purchased and delivered between November 8th and December 31st will be covered by our 100% Satisfaction Guarantee until January 15th. If, for any reason, you’re not satisfied with your purchase, return it to us for a refund or, better yet, consult with our team for expert advice for an exchange or store credit! This applies even if it’s used - how else would you know if you like it?

We partner with manufacturers to offer the best deals possible and the lowest prices. You won’t find a better price in our store at any other time of the year.

The best way to keep up to date with our sales and discounts is by subscribing to our newsletters.

We’ll send you a reminder before the sale begins and get you up to speed on our top deals. As a member of our newsletter community, you’ll continue to receive valuable content and be the first to hear of any future deals

This year we are so excited to be able to offer you exceptional bundles! We worked closely with the manufacturers to put together something extra unique for you this year. Please know bundles are unable to be personalized or edited. This means that we won’t be able to make changes or switch out items that are included in these bundles.

Be sure to check out our bundles in this link here.

This Holiday Season, we are extending our 14 day satisfaction guarantee!

Any vaporizer purchased between November 8th and December 31st will be covered through January 15th! After that, it will return to our standard 14-day policy.

If you are unsatisfied with your purchase and placed an order between November 8th and December 31st, you will have until January 15th to reach out to us and initiate a return for an exchange, store credit, or a full refund!

We have extended this guarantee to ensure that you and your loved ones are satisfied with your purchase.

For more details, please visit our official returns page.

If, for any reason, you are not fully satisfied, and you placed and received your order between November 8th and December 31st, you can return your vaporizer, even if used, for a refund, store credit, or an exchange for an entirely different vaporizer until January 15th. This is a holiday extension from our standard 14 Day Satisfaction Guarantee.

For more information, please visit our returns page.

It’s the only way to honestly know if you like it! We want you to be more than happy with your purchase from Planet of the Vapes.

We gladly accept returns for used vaporizers, and we can also process returns for used accessories if they are being returned alongside your vaporizer. However, please note that we cannot accept returns for used accessories if they are returned independently.

You can see all details on how to initiate a return here.

If your return falls out of our extended guarantee period, which has been extended until January 15th, you will need to follow our standard guarantee policy.

As Black Friday is one of our biggest sales of the year, we try to offer the best prices possible! We work closely with the manufacturers to offer significant discounts for a limited time.

To allow this time to be special, as well as staying within the pricing guidelines set forth by our manufacturers, we cannot offer these prices on previous purchases.

LOBO is still eligible for a 100-day satisfaction guarantee policy. This means that from the date of delivery, you will have 100 days to try out your LOBO and initiate a return for an exchange, store credit, or full refund if you are unsatisfied.

As this is the holiday season, it is also one of the busiest times for shipping carriers! We expect delays, so we ask for your patience during this sale! Rest assured, we will be sure that you receive your order/products; if for any reason you experience a lengthy delay, please reach out to our customer service team, and they will assist you right away

You can track your order here or view our Shipping Policy here for more details.

We recommend placing your order two weeks before the Holidays in order to receive your package in time.

We ship all orders via Express mail through various carriers, with Canada Post being our number one carrier. We also ship via Canpar if necessary. All regional orders (ON/QC) take 1-5 business days, and national orders can take 1- 9 business days to be delivered.

We strive to ship all orders received before 3 PM (EST) the same day. Orders not shipped the same day will be shipped the following (business) day. We will contact you if, for some reason, there are any delays.

We ship on weekdays, Monday-Friday. We do not ship on Saturdays or Sundays, or on holidays. Orders received after 3 PM Friday - Sunday will ship on the following Monday unless it’s a holiday.

You can track your order here or view our Shipping Policy here for more details.

We partner with the major carriers to ensure fast and accurate shipping times. For more info on our Shipping Policy, click here.

You can see the status of your order here.

While the Holiday Season is lovely, the volume of packages can also cause delays in scanning your shipment. Currently, shipping carriers are taking longer to activate and update tracking numbers.

The email you received with the tracking number was generated after the label was created. Rest assured that your package is on its way. We appreciate your patience - please allow another 24-48 business hours for the tracking to be active.

There are also rare scenarios where your package may be delivered before receiving any shipping updates.

These next few weeks are the busiest shipping time of the year, and there's a chance you might experience some delays in processing orders due to the larger volume of orders during the Holiday Season. We take our shipment commitments very seriously and work diligently to ship orders out on time, per our shipping policy.

In the past, we have seen carriers get overwhelmed with the increase in packages and experience delays in delivery times. We have taken this into consideration and are working with our warehouse and different carriers in hopes of faster shipping.

Your order could take longer to process due to the high volume of orders during the Holiday Season! Please reach out to customer care if you have any questions.

Currently, we ship to the US through our US website and to Canada through our Canada website.

We also offer international shipping in selected countries. You’ll need to be in our US store in order to checkout internationally. You can view our international policies by clicking here.

The best way to reach us is through this form. You can also message us directly at hello@planetofthevapes.com.

Our team strives to respond within 24 business hours, but due to a high volume of tickets we may be a tad bit behind our usual response times. Rest assured, we will be sure that you are taken care of.

We invite you to check out our Knowledge Base that we have been working on filling up for you with troubleshooting guides, order questions, and shipping questions. You can find it by clicking here.

If you bought a gift card or got one for free with your order, it should have arrived at the email address you used at checkout. We do not ship physical gift cards.

Your gift card will be in a separate email. Search in your e-mail for:

“Planet Of The Vapes Gift Card”

Please check your spam folder if you do not see your gift card.

Our Gift Card help page has instructions on where to find your gift card and how to use it. Don’t worry if you can’t find it in your inbox. Just contact us here and we’ll resend it to you!

Copy the code that you received in your gift card email, and paste it into the coupon box at checkout. That’s it!

You can view our full guide on how to use your gift card here.

Yes - isn’t that great?! All you have to do is enter both of your gift card codes at checkout.

For more instructions on how to use your gift card, click here.

Unfortunately not. The gift card included in your order is meant to be used with a future purchase.

We hope that you understand, and see you return to use it! It will come in handy for an accessory or spare part that you may need in the future.

If you bought a gift card or got one for free with your order, it should arrive at the email address you used at checkout. We do not ship physical gift cards.

Your gift card will be in a separate email with a subject line similar to this:

“Your $15 Planet Of The Vapes Gift Card”

Please check your spam folder if you do not see your gift card.

Our Gift Card help page has instructions on where to find your gift card and how to use it. Don’t worry if you can’t find it in your inbox. Just contact us here and we’ll resend it to you!

Please check your spam folder if you do not see your gift card. Please message our support team for a new copy if you cannot locate your gift card. .

Or search in your e-mail for:

“Planet Of The Vapes Gift Card”

Our Gift Card help page has instructions on where to find your gift card and how to use it. Don’t worry if you can’t find it in your inbox. Just contact us here and we’ll resend it to you!

We want to help you find the best vaporizer for you! That’s why we have many resources available to help you make that decision. 

Check out our recently updated Best 2023 Convection Vaporizers Guide with categories to help you find the best fit.

We’ve also written in-depth reviews and vaporizer guides of the products we carry, designed to help you find the right vape for you. 

But that’s not all! We have a fantastic team of vaporizer experts behind the scenes who will help you find the best vape! Simply send us a message via this link here. Or feel free to email us directly at hello@planetofthevapes.comand tell us a little about what you’re looking for. Vapes are our passion, and we’re here to help you find the best fit for your needs!