XMAX Starry/V2 Pro replacement battery
- Factory Original Rechargeable Lithium-Ion Battery
- For use with the (POTV) XMAX Starry and V2 Pro Vaporizer
- 2600 mAh, 5 amps
I purchased 2 extra batteries as the first extra battery stopped taking a charge shortly after the first use. None of the batteries lasted longer than one session but i suppose that is a function of the Starry's power need to reach temperature. Service from Planet of the Vapes was excellent.
Hi Dennis, What you are experiencing could be due to the battery needing a conditioning charge. If you haven't done this yet, I'd like you to put your vape on the charger and leave it there for 4.5 hours even if your vape indicates that it is fully charged before that time is up. You only need to do this extended charge once. Also, please know that it takes about 3 to 4 full charge cycles for the battery to stabilize and perform up to spec. Also, if you’ve been using a phone brick to charge your vape, try using your computers USB port instead. After doing the above, please get back to me with the total on-time minutes (heat up time + vaping time) that you get after a full charge before the vape shuts down due to a depleted battery along with the temp that you are vaping at. If it’s operating below normal specs, we will take care of this for you under warranty. Creating a service ticket for you now to discuss. We'll get this squared away for you. With best regards, Larry
I uh, don't know what else I expected from batteries. I mean, they performed and didn't explode or catch fire I guess.
A good experience
It was what an online shopping order should be. The item was delivered on time, was exactly what was ordered and worked.
Sorry to say the battery was defective and did not work. It would not charge or respond to any charging. I've been waiting for a response to arrange returning the battery. POTV is still my favorite place to purchase items.
Looks like we already got this squared away for you Anthony. Sorry about the inconvenience. With best regards, Larry
I hadn't used my pen in a while and the battery died. Had to order a new one because it wouldn't charge. All good now