Ready for the Planet of the Vapes ONE? Our full manual will take you from unboxing through cleaning.
Whether you're just unpacking your Planet of the Vapes ONE for the first time, or looking for a way to improve your experience even more, this full manual for the ONE has you covered.
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FREE regular shipping on orders above CAN$99.95
Planet of the Vapes offers free shipping on all orders over CAD $99.95 within Canada. (visit our US store for US and international shipping options.
All vaporizers are shipped with regular shipping, which takes between 2-7 days to arrive (depending on where you are located).
For more details on shipping, see this page. Track your existing order status here.
Easy Returns
100% Satisfaction Guarantee
Vaporizers We want you to be more than happy with your purchase from Planet of the Vapes, we want you to be thrilled! If you're not completely satisfied with your purchase, you have the option to return your used items within 14 days for a refund, store credit, or exchange. Please be aware that returns for refunds may incur a fee (Restocking fee - $15 and Shipping fee - $15). Items that are unopened and unused can be returned for a refund or store credit within 30 days. Accessories We only accept accessories for returns if they are on the same order and being returned with your vaporizer under our 14-day satisfaction guarantee policy. Or if they are unused and unopened within 30 days of receiving. For more details and instructions, see this page.
Expert Advice
The POTV Experts are here to help
Our team of friendly experts is happy to answer any questions you may have. Whether it’s related to your order or if you are looking for advice on which vaporizer best suits your needs, don’t hesitate to reach out any time. The preferred and fastest way to get in touch with us, is via our customer support desk.
Visit the POTV-Blog for the latest vaporizer reviews, user guides, comparisons and more.
New ONE? Start here
If you're just getting started with the Planet of the Vapes ONE, this is the place to start. Our Quickstart guide will walk you through unboxing, setup, and through your first session. It has the best temperature settings, tips for grinding properly, and even some quick cleaning steps that will save you time in the long run.
Now that you've taken your ONE out on its inaugural voyage, you might be wondering how you can tune the experience. Our list of handy tips and tricks can turn even the most novice vapor enthusiast into a capable veteran, with a number of useful methods at their disposal.
After you've had your ONE for a little while, it's likely going to need more than a light cleaning. This step by step guide will help you take everything apart, clean it thoroughly, and put it back together again. If you want your ONE to look, and smell, brand new, our cleaning and maintenance guide has you covered.
